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Privacy Policy

Privacy Policy

Last updated: September 1, 2026

Furniture Movers Dubai (“we,” “us,” “our,” “the Company”) operates the website furnituremoversdubai.com and provides furniture moving, packing, dismantling, transport, and reassembly services across Dubai and the wider UAE. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, or book our services.

1. Information We Collect

We may collect the following information:

  • Contact details: name, phone number, email address, and pickup/delivery address, provided via our website contact form, WhatsApp (+971 56 840 6881), phone call, or email.
  • Booking details: item type, quantity, moving dates, building/access requirements, and any special handling instructions.
  • Communications: messages exchanged with us through WhatsApp, email, or our contact form, including any photos of furniture you share for quoting purposes.
  • Website usage data: IP address, browser type, pages visited, and general location, collected automatically through cookies and analytics tools when you browse our site.

We do not knowingly collect sensitive personal data (such as health or financial account details) unless you voluntarily share it with us in the course of arranging a move.

2. How We Use Your Information

We use the information we collect to:

  • Provide accurate quotes and confirm bookings
  • Coordinate move logistics, including building permits and service elevator bookings where required
  • Communicate with you before, during, and after your move
  • Respond to inquiries, complaints, or damage claims
  • Improve our website and services
  • Meet legal, accounting, or regulatory obligations in the UAE

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information with:

  • Our moving team and subcontractors, solely to carry out your booking
  • Service providers such as WhatsApp Business, website hosting, and analytics providers, who process data on our behalf
  • Building management or security, where required to obtain move-in/move-out permits or elevator bookings
  • Government or regulatory authorities, where required by UAE law

We do not share your information with third parties for their own marketing purposes.

4. Cookies

Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can disable cookies through your browser settings, though some website features may not function properly as a result.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or dispute-resolution requirements, after which it is securely deleted or anonymized.

6. Your Rights

Under UAE data protection law (Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data), you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal retention requirements
  • Object to certain uses of your data
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at contact@furnituremoversdubai.com.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us: